Refund Policy
At Just Internship, we want to ensure you are fully satisfied with your experience. We are committed to providing premium virtual internships and resources. If you feel the platform does not meet your expectations, we offer a straightforward refund policy.
1. 7-Day No-Questions-Asked Refund
We offer a 7-day money-back guarantee on all paid plans, including the Project Pass, Pro Pass, and Unlimited Pass:
- You are eligible for a full refund if the request is submitted within 7 days (168 hours) of your initial purchase timestamp.
- No questions asked. We will process your refund immediately upon verification of the purchase.
2. Conditions for Ineligibility
To prevent abuse of our services, a refund will not be issued if any of the following apply:
- The refund request is made after 7 days from the date of purchase.
- You have enrolled in any virtual internship program or course after purchasing the subscription or pass. Enrolling in any curriculum signifies active utilization of our virtual workspaces and is non-refundable.
- You have already submitted project files and successfully received a Verified Certificate or Completion Letter for any internship unlocked by the pass. Once a certificate is generated, the service is deemed fully delivered and non-refundable.
- Your account has been suspended or terminated due to violation of our Academic Integrity Policy (e.g. plagiarism or cheating) or other platform terms.
3. How to Request a Refund
To request a refund, please follow these steps:
- Send an email to our support team at refunds@justinternship.in (or submit a request through our Contact Page).
- Include your registered email address, full name, and the Transaction ID or Invoice number received at the time of purchase.
- (Optional) You can share the reason for your refund. Your feedback helps us improve our platform!
4. Processing Timelines
Once your refund request is received and verified:
- We will approve and initiate the refund within 24 to 48 hours.
- The refund will be credited back to the original payment source (credit card, debit card, UPI, net banking, or wallet) used during the transaction.
- Depending on your bank or payment gateway provider, it usually takes 5 to 7 business days for the refunded amount to reflect in your account.
5. Chargebacks and Disputes
We encourage you to contact our support team directly before raising a dispute or chargeback with your bank. We process refunds quickly and directly, and raising disputes only delays the resolution process.
6. Contact Support
If you have any questions or require assistance regarding refunds, please contact us at our Support & Contact Page.
